The Client

Warrigal is a community-owned organisation which supports older people to create inspiring communities. They were originally founded by the local Lions Soroptimists, Rotary and Apex clubs to meet the need of servicing the elderly. Warrigal has been a client of Conserve® since March 2017 and was a registered contractor in the system for the two years prior.

The Challenge

Warrigal previously utilised various spreadsheets to record and monitor compliance documentation for its many contractors. As this was a strain on internal resources a more robust and efficient contractor management system was needed.

  • Warrigal was on a safety system improvement journey and needed to ensure their contractors understood the importance of having strong safety systems. Effective communication and education was needed to ensure contractors came on the journey with them.
  • Maintaining valued relationships with contractors while asking them to meet safety requirements with an outsourced provider was a challenge they were able to overcome.

Our Solution

Conserve® provided an effective online management system, where the monitoring and follow up for documentation is completely managed externally to Warrigal.

The Conserve® Specialist Support Team and staff effectively manage the process, check and verify documentation, send reminder alerts and provide Warrigal with updates of specific contractors as requested. Conserve® gives our CMS credibility that is recognised by our industry accreditation agency and AS 4801 Audits.

The Outcome

Warrigal contractor status and information in Conserve® can be easily viewed with the online dashboard or via the Conserve® App.

Conserve® has reduced the strain on internal resources to follow up and monitor the compliance of our necessary contractors.

Warrigal achieved compliance with AS4801 Safety Management systems. Conserve® and their staff assisted with this in the area of contractor management.

“Conserve has helped to meet our need of improving contractor management, improved efficiency and improved safety systems to meet AS4801.”

David Rogers – Property & Sustainability Manager, Warrigal